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What is IT and what is IT good at? 
As of today, IT can assist our communication in the forms of : E-mail, conferencing, synchronous chat, video-conferencing, audio-conferencing, discussion lists, newsgroups, web-browsing, Multimedia and illustrative presentations… etc. 

The future development of IT will include major improvements in:
-	Storage size
-	Systematic retrieval
-	Personalisation / SALL
-	Anytime anywhere
-	Speedy collation, sorting, process of information, searching, analysis, assessment